Skip to main content

'Date' Your Customers; Keep Them Coming Back

 


    In business, the customer is always right - sometimes confused, misinformed, rude, stubborn and changeable, but never wrong. Ever date anyone like that?


Customers are the reason you have a business. Without them, no matter what you do, there isn't any business.


Therefore, you should approach customer service the same way you approach a date. Nurture it with good habits and relentless care. Each date builds on the previous one. Each sale does the same in building customer retention.



So, here are the simple suggestions for "dating" your customer and enhancing your business relationships.


* Dazzle customers with your service. The key to good customer service is treating all your customers well but not necessarily the same. Respond to their needs as individuals. While one customer might need a ton of help and attention, another might prefer an opportunity to browse with privacy.


* Anticipate the needs of your customers by emphasizing service over sales. Good service sells. But pushy service people who are always trying to sell more can be a major turnoff to all customers.


* Treat your customers well by being a problem solver. If you can't help the customer, help him or her find someone who can. Customers appreciate your help - even when you aren't directly profiting from a sale. Just consider it an investment. They'll appreciate the advice and remember your business the next time they need your goods or services.


* Innovate by understanding that most rules should be flexible. Don't ever say, "No, that's against the rules," to a customer who's making a reasonable request. Your main rule - one that should never be compromised - is to keep your customers happy and satisfied.


* Nurture your employees by giving them the care and respect that you want them to give your customers. If you treat them well, your employees will be great ambassadors of service. If you treat them poorly, they'll treat your customers badly in turn.


* Guarantee that your customers keep coming back. Have a great customer service plan and post it in a central location for all to see. Once employees understand the importance of great customer service, you will have customers returning over and over.



Prem Marbles Pvt. Ltd. found its existence 35 years ago with a promise to cater to the best and finest products and services to our clients. We provide the best 3D finish on marble and granite all over the globe with the same motto, it became a well-known name in the field of natural stone mining and processing. We are amongst the largest Marble Manufacturers, Marble supplier and Indian Granite Exporters, Slabs, Tiles, blocks, stone crafts, and articles.

        We are the quarry owner of  Cherry Gold Marble and Marine Black Marble 

Address: PREM MARBLES Pvt. Ltd., N.H 8, Amberi, Udaipur, Rajasthan 313004
E-Mail: stone@premmarbles.com
Call on: +91- 88904 73333


Comments

Post a Comment

Popular posts from this blog

Cherry Gold Marble

  Cherry Gold Marble  Cherry Gold Marble  is commonly termed as Rosso Levanto Marble, a name that is taken from the town of Levanto in Italy, the Mecca of Marble. It is a variety of Red Marble quarried chiefly in Italy, Turkey and Iran. This mesmerizing Marble has magnesium silicate, rather than calcium carbonate or magnesium. Predominantly red to reddish-purple with white veins it is available in tiles, slabs, and blocks and recommended for all interior projects Cherry Gold Marble  is a kind of red marble quarried in India. This stone is especially good for Exterior – Interior wall and floor applications, countertops, mosaic, fountains, pool and wall cappi and other design projects. It also called Cherry Gold Web Marble, Cherry Gold Thunder Marble, Cherry Red Marble . Cherry Gold Marble can be processed into Polished, Sawn Cut, Sanded, Rock faced, Sandblasted, Tumbled and so on Prem Marbles offering  Cherry Gold Marble , which are used as tiles, slabs, blocks, wall tiles, flower tiles
Post a Comment
Read more

BLACK MARINE MARBLE

                 A vital black excellence displayed on a seriously profound black and white-veined surface refines the visual appearance of marine black marble. In the rundown of black marble hues, this marble basically takes things to the entire new level with its rich palette of lovely hues and outsides. Marble has been used for many decades in commercial and residential establishments for flooring, countertops, walls, bathroom etc and people are more invested in the design and appeal of their space than ever. When it comes to the class and appeal of your living premises with an interesting stone item, marine black marble seamlessly gets everyone’s attention . Quarried from Rajasthan in India by Prem Marbles, this marble accompanies heaps of highlights and attractions that make this stone suitable for both interior and exterior purposes.  Marine Black Marble  has been esteemed for a many years for its rich palette of excellent hues and appearance and is great, essentially anyplace
Post a Comment
Read more

OPAL WHITE MARBLE

  Opal White Marble may be a snaky marble and takes a superb polish. The opaque gem white includes a bright bluish-white background with black lines and inexperienced pistachio-type garnets. opaque gem White may be a super-exotic marble. The white marble includes a consistent structure.   Opal White Marble may be a classically elegant product that's used in varied ways that. This marble is a superb alternative for room Countertops and flooring. The marble appearance superb with darker shed cupboards. Its elegant and clean look lends itself to the fashionable up to date room. the merchandise may be a lovely addition to your home once it's properly sealed and counselled maintenance is taken underneath care.   Opal White Marble may be a significantly hard-wearing and quality-tested product. Care ought to be in crucial its use, because it may be a surface that scratches simply and is subject to etching. however properly used, marble exudes a beauty that's distinctive
Post a Comment
Read more